Refund Policy

We want you to feel confident in your purchase. Please review our refund policy carefully before buying any products from BeatingJetLag.com.
 

1. Digital Products (E-book and Downloads)

All sales of digital products, including e-books, downloadable checklists, and guides, are final and non-refundable.

Once your order is processed and the download link is provided, we cannot offer refunds or exchanges. This is due to the nature of digital content, which cannot be returned once delivered.

If you experience any issues with accessing your download or believe you received the wrong file, please contact us at [your email address] and we’ll be happy to assist.
 

2. Physical Products (Essentials Kit – Coming Soon)

Once physical products become available, we will update this section with detailed refund and return policies.

In general, unopened physical items may be eligible for return within 14 days of delivery, at your expense, provided they are in original condition. Return shipping fees are the responsibility of the customer unless the item was defective or incorrect.
 

3. Damaged or Defective Products

If you receive a damaged, defective, or incorrect item, please contact us at [your email address] within 7 days of receiving your order. Include your order number, a brief description of the issue, and a photo if possible. We will do our best to resolve the situation promptly.
 

4. Need Help?

If you have questions about this refund policy or need support, contact us at:
info@beatingjetlag.com